Thank you for visiting and using our websites and our social media pages (“Sites”).
Heritier LTD respects your right to privacy in the online world when you use our Sites. This Notice explains how and for what purposes we use the information collected about you through our Sites, via offline programs or events.
1. Scope of this privacy notice and your consent
2. What personal data we collect about you
We only collect personal information that is necessary for a specific purpose or that you provide to us with your consent, based on your actions and behaviors or for a legitimate reason:
Personal contact information such as name, email, phone number, picture and demographic information, including age, gender or location;
Information about your piece, such as series number, date and location of purchase;
Account login information or membership details, such as name and address;
Payment information, such as credit card and bank information;
Your comments and user-generated content, including any photos, videos and personal stories that you share with us.
Video images when you visit our workshop or events.
We may collect personal data about you from third party data aggregators (e.g. Google), promotional partners, public sources and third party social networking sites. Such information may include personal data as part of your profile on a third party social network and that you allow that third party to share with us, pursuant to their rules.
3. Why do we collect personal data and use it
We may collect and use your personal data for a number of purposes, including:
to allow you to create and access your client account or manage your Auction bid.
to fulfil your orders and purchases including after sales service and any required upgrade of your watch;
to respond to your queries or use it for contests you have entered;
to contact you for marketing purposes, including sending you information about new accessories;
to combine with information we receive from others to help understand your needs and to provide you with better service, including customizing sites and serving you interest-based advertising;
for safekeeping and maintenance of our Sites;
for reporting; and for risk, dispute and record management;
4. With whom do we share personal data
We may disclose your personal data to our affiliates, in particular our boutiques, and our franchisees. We also disclose data to our service providers, media agencies or messenger platforms, commercial partners, and authorities if so requested by law.
In order to offer you e-commerce facilities, we share your personal data with our e-shop service provider and with our financial and logistic partners. We might also use messaging platforms to communicate with you about your orders or requests. Those can include Facebook Messenger and What’s App applications stored in the USA and their privacy notices apply as well.
The Heritier Sites may use third parties such as network advertisers and ad exchanges to serve you ads on third party websites after you leave our Heritier Site, and we may use third party analytics and other service providers to evaluate and provide us and/or third parties with information about the use of the Heritier Sites. See more information in our Cookie Notice.
We require such third parties, who may be based outside the country from which you have accessed the Sites, to comply with all relevant data protection laws.
5. How do we store, secure and retain data
We take all reasonable technical and organisational measures to protect the personal data we hold against loss, unauthorised access or disclosure and against other misuse. Your personal data will not be sold or disclosed to any other third parties except as provided in the Privacy Notice.
When the personal data that we collect is no longer required for the given purpose, or for legal requirements, we destroy or delete it in a secure manner.
6. Your rights
6.1. How you may access your personal data and seek its correction. You can request access to the personal data we hold about you by contacting us at firstname.lastname@example.org. You have the right to tell us if you would like to withdraw your consent, correct, update or delete your personal data in our records. To assist us in dealing with your request, please provide your full name and details.
You may opt-out at any time from marketing communications by following the ‘opt-out’ options provided or by contacting us (email@example.com). You may also limit the use of tracking technologies (such as cookies for which you can set your browser to warn you before accepting them, or you can simply set it to refuse them).
6.2. How to contact us
Heritier LTD, registered in UK (11042475). Please contact us by email at firstname.lastname@example.org, Kemp House 152-160 City Road, EC1V 2NX, London, UK
We also invite you to read our Terms and conditions and Conditions of use and Sales.